Classroom Support

Troubleshooting System Audio Sharing

Poor audio quality

If your computer is running a lot of applications, you may experience issues with audio quality, like lagging or cutting out. If this happens, closing other applications can help.

Low volume

If you’re using Windows, other sounds from your device (like notifications and alerts) are reduced in volume when you join a Teams meeting. Most of the time, that’s probably what you want so you can focus on the meeting. But if you’re sharing system audio, the same setting that quiets other system sounds will also quiet the audio you’re trying to share.

To fix this, go to your system’s sound settings, find your Sound Control Panel, select Communications and then Do nothing. Finally, apply the changes so others will be able to hear your shared audio loud and clear.

Image of Sound Control Panel and the Communications Tab.  The radio button next to Do Nothing is selected.

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